Case Worker

Case Worker 1

The University of Miami/UHealth Department of Pediatrics has an exciting opportunity for a full time Case Worker 1 to work in Miami, FL.

The Case Worker assists patients in keeping appointments, identifies barriers to care, coordinates the development of a treatment plan, and monitors the implementation and follow-up of treatment/service provided or ordered by health care providers.

Core responsibilities:

• Conducts patient evaluations to obtain information on the patient's medical and mental health, treatment and recovery to develop an effective treatment plan.
• Ensures patients are enrolled in insurance and free or low-cost social service programs for which they are eligible (e.g., food stamps, WIC, housing, SSI, Medicaid/Medically Needy Program, Ryan White, and ADAP, etc.).
• Learns the requirements of the new Affordable Care Act and the enrollment process to ensure patients know how to appropriately enroll or transition their care from Ryan White to a health care exchange or other insurance program that will allow them to maintain their care with our program.
• Identifies and resolves real or perceived barriers to care (e.g., disclosure, cultural beliefs, denial, transportation, childcare, support systems, functionality, insurance, etc.) to enable patients to adhere to care recommendations and improve their health outcomes.
• Assists with patient-provider communication.
• Provides medication adherence education, assessment, and counseling.
• Conducts secondary prevention and lifestyle management interventions.
• Provides clients with information on available clinical trial opportunities and facilitates linkages to research staff.
• Educates and counsels patients around issues related to their illness and/or life situation and assists in finding additional information from websites and agencies.
• Maintains knowledge of community health and welfare resources and the variety of programs offered.
• Maintains confidentiality of all records, data, and information as required by HIPAA regulations and other regulatory agencies.
• Documents filing and actions taken, according to departmental guidelines and standards.
• Assists with record audits for documentation and record compliance.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core

Qualifications:

• Bachelor's Degree required from an accredited university with an emphasis in the areas of psychology, social work, health education, interdisciplinary sociology, early childhood, child development or special education.
• One year of relevant experience required with young children and families in a teaching, case management or counseling role, or with individuals with special needs and/or developmental delays of any age in a case management.
• Knowledge of various data systems and the ability to learn, navigate, and work effectively within database systems.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University's core values.
• Ability to work independently and/or in a collaborative environment.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.