CSU​/SRT Director

Position Summary:

The Director of Inpatient Services is responsible for the clinical and operational oversight of the Crisis Stabilization Unit (CSU), Detox/Addictions Receiving Facility, and Short-Term Residential Treatment (SRT). The Director provides leadership to nursing and support staff while ensuring safe, efficient, and regulatory-compliant operations. Working collaboratively with the Medical Director, psychiatrists, PMHNPs, Area Director, and interdisciplinary leadership team, the Director oversees nursing practice, staffing, quality improvement, patient safety, regulatory readiness, staff development, and daily inpatient operations.

Essential Job Functions:

Oversee daily operation sor CSU/ Detox and Short-Term Residential operations.

Collaborate with psychiatric providers regarding co-occurring medical and psychiatric conditions.

Ensure all documentation meets agency, regulatory, and funding source requirement including but not limited to: AHCA, Baker Act, Florida Administrative Code, DCF, DEA medication security, CMS when applicable, OSHA, HIPAA, CARF.Communicate significant medical findings directly to the Medical Director.

Provide operational leadership for the inpatient programs.

Operate within approved program budget.

Review incident reports, client grievances, and ensure follow-up per agency protocol.

Report safety issues, maintenance needs, and all unusual occurrences promptly.

Perform or delegate duties of the designated Safety Officer.

Work collaboratively with the Medical Director.

Approve purchase orders for supplies and equipment within budget and agency guidelines.

Ensure compliance with West Care/TVS policies, CARF standards, and applicable federal, state, and local regulations.

Develop and oversee corrective or action plans as needed.

Provide daily supervision, direction, and support to RNs, BHTs, Discharge Planner, and LPN.Work closely with Nurse administrator.

Conduct regular staff meetings and maintain minutes and attendance records.

Ensure thorough onboarding and policy orientation for all new employees.

Ensure all inpatient staff maintain current TACT and CPR certification.

Implement staff development and training plans based on identified needs.

Ensure appropriate staffing coverage and prepare/approve staff schedules.

Support staff in crisis situations and ensure adherence to safety protocols and best practices.

Serve as a resource to staff on clinical, medical, operational, and procedural issues.

Participate in the Village Leadership Team as an active member.

Attend outside meetings and represent West Care/ TVS as assigned.

Support implementation of Comprehensive, Continuous, Behavioral Health Care model and CCBHCMonitor compliance with all licensure, certification, and accreditation requirements.

Ensure documentation meets TVS and funding-source standards.

Develop and implement procedures to optimize client and staff safety.

Contribute to annual budget development.

Oversee clinical record retention and proper disposition of program documents.

Respond promptly to phone calls, emails, and written correspondence.

Complete and maintain the provider schedule.

Work directly with the Discharge Planner to ensure timely and clinically appropriate discharge transitions.

Serve as a liaison with community agencies in a professional manner.

Ensures nursing care meets evidence-based standards

Reviews nursing documentation for quality and compliance

Oversees medication administration practices

Monitors infection prevention practices

Ensures implementation of physician and PMHNP orders

Supports multidisciplinary treatment planning

Monitor, analyze, and report on quality indicators to support organizational performance and regulatory compliance.

Review and evaluate adverse events, restraint and seclusion data, falls, and medication variances to identify trends and opportunities for improvement.

Conduct or participate in root cause analyses for significant incidents and quality concerns.

Develop, implement, and monitor corrective action plans to address identified performance gaps.

Lead and support quality improvement initiatives designed to enhance patient safety, clinical outcomes, and operational effectiveness.

Participate in or facilitate Performance Improvement Committee meetings and other quality management committees, providing data analysis and recommendations for continuous improvement.

Maintain high standards of clinical care and promote a safe, therapeutic environment.

Understanding of issues related to individuals with varied…