Clinical Program Coordinator; Hybrid

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Radiology Administration has an exciting opportunity for a Clinical Program Coordinator (H) Position. The incumbent assists in the development, organization, production, and evaluation of various departmental program offerings within the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University’s mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short-and long-range budgetary planning.

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates clinical program activities with other departments and staff to ensure optimal efficiency.
• Serves as a main point of contact to facilitate communication between stakeholders.
• Develops collaborative partnerships across teams and/or patients to streamline processes and enhance departmental productivity.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Develops program/departmental communications and may involve promotional materials for distribution.
• Prepares reports which may include financial statements, and records for management or outside agencies.
• Ensures confidentiality of patient and hospital business information.
• Coordinates the maintenance of established supply levels in designated areas, as needed.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

• Bachelor’s degree in relevant field required
• Minimum 2 years of relevant experience required

The Clinical Program Coordinator plays a critical role in the Radiology Department, overseeing the imaging dashboards, monitoring AI algorithm performance, and supporting various clinical operations. This individual is responsible for ensuring the efficient processing and reporting of imaging studies, collaborating with healthcare providers, and contributing to the safe and effective use of artificial intelligence (AI) in radiology.

The Clinical Program Coordinator will also work with the radiology team to develop and implement policies and procedures for the use of AI in radiology and the overall imaging dashboards and provide general oversight to daily program activities in support of the University's mission.

Protect sensitive patient medical records by strictly following HIPAA protocols.

Monitor imaging dashboards to track the status of imaging studies and run pending reports (include draft status, pending signatures).

Contact film library for missing images.

Identify and address potential issues, such as delays and expedite STAT cases.

Communicate effectively with radiologists and healthcare providers to ensure timely reporting.

Update Productivity log daily.

Follow up/act upon pending imaging reports for inpatients and outpatients across all UM facilities. Facilitate prioritization request, e.g. STAT/VIP, patient  Lung Screening & Calcium Scoring.

Merging of folders IT ticket as requested by Faculty.

Process Second Opinions Request for Body Imaging, Neuro, MSK, Nuclear Medicine, Cardiothoracic and Pedi.

Asking for reports to be finalized.

Addendum Request to a report sent to the Radiologist who…