Care Coordinator

Job Details:

Job Location:

Miami - 5200 Blue Lagoon Drive
- Miami, FL 33126, Position Type:
Full Time, Education Level: 4 Year Degree, Salary Range: $22.95 - $22.95 Hourly, Job Category:
Nonprofit
- Social Services,

The Care Coordinator coordinates services for women and parents of infants who were screened for or referred to Healthy Start.

• Responds to Healthy Start referrals in a timely manner consistent with Healthy Start requirements.
• Provide education and support in childbirth, breastfeeding, women's health, and parenting to pregnant women and families with children aged 0-3.
• Explain Healthy Start services to consumers, identify risk factors, and encourage consumers to participate.
• Develop cooperative working relationships with primary health care providers.
• Provide care coordination and referrals
• Maintain updated progress notes of services, referrals, and accomplishments in consumer files in a timely manner as outlined by Healthy Start Standards and Guidelines
• Ability to maintain a caseload of approximately 40+ consumers per month.
• Attend staff meetings, training and in-service as assigned by the Program Director or required by the agency.
• Ability to provide short-term psychosocial care, if qualifications are met
• Ensures that all client’s records are accurate, current and updated on a regular basis.
• Provide referral information to educate and improve client’s knowledge and understanding of available community resources, as well as link clients to services that support the well-being of women during pregnancy and/or during child’s infancy (e.g., WIC, food banks, housing, mental health service, etc.). The referrals or information provided should be based on the risks identified through the prenatal or infant screen and/or the initial contact interview.
  
  Intake coordinator may facilitate the referral process, to ensure client is connected.
• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
• Ensure required efforts are made when attempting to reach clients, as stated in the program’s guidelines.
• Follow appropriate telephone etiquette when answering incoming calls, when leaving messages (e.g., identify yourself and program, speak clearly when leaving messages, etc.) and or taking messages accurately by verifying callers information.
• Develop and maintain a comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.
• Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.eady
• Responsible for maintaining established quantity and quality standards.
• Professional work documentation and time management skills.
• Develop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.
• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
• Prepare and submit appropriate administrative reports, accurately and on a timely basis
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of West Care Foundation
• Completes all orientation and mandated training activities, including E-Learning Courses, within required time frames, and in accordance with the criteria established for this position.
• Perform any other duties as assigned.

• Valid driver’s license and ability to obtain and maintain West Care’s vehicle insurance is required.
• CPR Certification, First Aid Certification and an annual Tuberculosis test.

• Graduation from an…