Medical Assistant 3

Work Location:

UHealth Tower

• The Medical Assistant 3 performs multi-skilled tasks to assist the medical providers.
• The Medical Assistant 3 assists patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service.
• The Medical Assistant 3 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician.
• The physician in charge may delegate the tasks to oversee the MA 3 to a Nurse or Designee in charge of the unit/clinic.
• The incumbent adheres to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism.
• The role provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami.
• As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment.
• The Medical Assistant 3 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.
• Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
• Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
• Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally.
• Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members.
• Seeks assistance when needed.
• Contributes to team building by participating in unit/clinic programs and meetings.
• Commits to positive morale, using constructive and effective conflict resolution skills.
• Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
• Attains educational knowledge and competencies that reflects current clinical practice skills.
• Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statutes, rules, and regulations.
• Incorporates protocols and standards of care into daily practice.
• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis.
• Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and…