Catering and Conference Services Manager

Location: Caribbean (Relocation Required)

Industry: Luxury Hospitality | Meetings & Events

Employment Type: Full-Time

A prestigious Forbes 5-Star luxury resort in the Caribbean is seeking an experienced Conference & Catering Services Manager to oversee the planning, coordination, and execution of high-profile group, conference, and catering events. This role is ideal for a hospitality professional with a strong hotel or resort conference services background
, who excels at managing complex events while delivering exceptional guest experiences.

The resort is experiencing record-breaking group and banquet performance
, offering a unique opportunity to join a high-performing luxury operation at a pivotal moment of growth.

• Act as the primary liaison between clients and internal hotel departments to ensure seamless event execution
• Manage the end-to-end servicing of conferences, meetings, and group events
  , from post-contract through final billing
• Prepare and oversee Banquet Event Orders (BEOs), event diagrams, group resumes, and detailed function schedules
• Coordinate menus, room setups, AV, logistics, and external vendors to maximize both guest satisfaction and revenue
• Conduct pre-planning visits, client meetings, and on-site event coordination
• Monitor contracted revenue commitments, identify upsell opportunities, and manage attrition risks
• Collaborate closely with catering, banquet, operations, and finance teams to ensure service excellence and billing accuracy

• Minimum 2+ years of experience in conference and catering services within a mid-to-large upscale hotel or resort
  , or a high-level event planning company supporting group business
• Strong background servicing high-volume group, conference, and banquet events
• Forbes or Five-Star luxury resort experience strongly preferred
• Proven expertise in
  BEOs, event layouts/diagrams, group resumes, vendor coordination, invoicing, and final billing review
• Highly organized, detail-driven, and service-oriented with excellent communication skills
• Ability to thrive in a fast-paced luxury hospitality environment
• Willing and able to relocate to the Caribbean

Reports to Cluster Director of Catering & Events

• Join a Forbes 5-Star luxury resort with exceptional brand prestige
• Work in a high-volume conference and catering operation with strong demand
• Be part of a collaborative, high-performing events leadership team
• Enjoy a career-defining opportunity in a premier Caribbean destination