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Customer Service Rep

Front Desk Host: Upsell & Guest Experience

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: HYATT Hotels
Full Time position
Listed on 2026-02-19
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain in Miami, FL is seeking a Front Desk Host to provide excellent guest services and manage the check-in and check-out process. The ideal candidate will be skilled in multitasking and communication, with a diploma in Hospitality/Tourism Management. Responsibilities include greeting guests, resolving inquiries, upselling hotel services, and collaborating with team members for guest satisfaction. The role offers competitive pay, benefits, and opportunities for professional growth.
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