Valet Parking Attendant - Ten Museum Park

Location: Ten Museum Park – 1040 Biscayne Blvd, Miami, FL 33132
Position: Valet Attendant
Shifts: Flexible Days and Flexible Shifts
Compensation: $15.00 to $16.00 per hour + tips

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, the Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

• Mobilize and coordinate the entire valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, issuing tickets, and leveraging electronic devices to record customer information.
• Foster customer success, happiness, and retention by building rapport, addressing inquiries, and providing directions.
• Act as a courteous company brand ambassador by interfacing with guests, opening vehicle doors, and unloading vehicles.
• Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents to leadership.
• Pioneer financial operations by collecting fees and reconciling end‑of‑shift revenue.
• Meet and greet guests upon arrival; open vehicle doors and assist unloading when necessary.
• Retrieve keys, issue tickets, and input customer information on electronic devices.
• Park vehicles safely in appropriate spaces and ensure proper operation.
• Inspect vehicles for preexisting damage and record make, model, and location.
• Retrieve vehicles quickly for waiting guests and assist with luggage.
• Provide excellent customer service, respond courteously, and give directions.
• Direct traffic, position barricades, and arrange towing services when needed.
• Immediately report incidents or claims to the Operations Manager or Shift Lead.
• Request and collect relevant fees and assist in reconciling revenue.
• Communicate professionally at all times with guests, clients, and teammates.

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles (stick shift).
• Excellent customer service and communication skills.
• Verbal communication ability with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Quick learning and sound decision making in fast‑paced environments.
• Coordination skills for operating guest vehicles (eye–hand, hand–foot).
• Ability to move from valet stand to customer cars by walking or running for extended periods.
• Previous valet experience preferred.

Generous Paid Time Off: 10 days PTO plus 8 paid holidays.

Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company‑paid basic life and short‑term disability.

401(k) Plan: Generous employer match with immediate vesting.

Employee Assistance Program: Behavioral health care for you and family.

Parental and Caregiver Leave: Time off to support growing family or care for loved ones.

Sick Time Off: Paid sick leave per state laws.

(Full‑time only: additional benefits as above. Part‑time: 401(k) plan, sick time off, and Employee Assistance Program.)

Legal Notice (California Applicants Only): The Company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, and the City of Los Angeles Fair Chance Initiative. Disclosure of criminal history or background check is not required until a conditional offer is made. After an offer, you may provide mitigating evidence or challenge the accuracy of the background report.

Criminal history may affect duties and eligibility for employment. For more information, see the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act webpages.