Director of Sales & Marketing

Overview

Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are, with opportunities to grow and pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for your customers, your colleagues and for the planet.

Hospitality is a work of heart. Join us and become a Heartist®.

Oversee the Sales, Marketing, Catering and Convention Services Department to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the guest experience.

• Ensure that all policies, procedures and guidelines are followed by heartists of the department.
• Coordinate all administrative duties necessary for the functioning of the department.
• Anticipate needs, forecast results, analyze and arrange work processes for heartists in the department.
• Provide the necessary training, motivation, and leadership for all heartists in the department.
• Participate in the interview process and be responsible for hiring all heartists in the department.
• Establish and maintain rapport with outside purveyors who provide services for the hotel and its guests through the Catering & Convention Services Department.
• Establish and maintain efficient office procedures to facilitate the smooth operation of the department.
• Budget, manage and forecast departmental expenses; prepare annual budgets as directed by Corporate and General Manager.
• Responsible for P&L for Sales & Marketing and able to create presentations for ownership and the hotel.
• Manage revenue management for the hotel in accordance with corporate guidelines.
• Represent the hotel at industry conferences and trade shows.
• Establish rapport with key individuals at other hotels, CVB, Chamber of Commerce, Visit Florida and other similar organizations.
• Attend Daily Stand-Up, Staff, Forecast and Executive Committee Meetings.
• Advise hotel department heads of special requirements of groups coming into the hotel.
• Conduct daily business and weekly GRC reviews and bi-weekly department meetings.
• Follow company policies including grooming and attendance.
• Inspire all heartists as a department leader and set an example.
• Handle any other duties designated by management.
• Conduct site inspections, pre- and post-conference meetings.
• Lead sales and marketing efforts for an independent 275-room hotel located in the business district of Miami.
• Create marketing campaigns in line with Novotel brand messaging through social media, print media and digital media.
• Lead and manage PR team to promote the hotel through media placements, social media influencers and industry periodicals.

All your information will be kept confidential according to EEO guidelines.