Hotel Valet Cashier - JW Marriott Miami

About the Company

Towne Park is a hospitality services company committed to creating smiles by delivering exceptional experiences to patients, visitors, and guests.

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly, and efficient manner.

• Maintains pleasant, friendly and professional demeanor with all guests, co‑workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity. (20%)
• Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette. (15%)
• Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. (10%)
• Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts. (20%)
• Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged. (20%)
• Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager. (15%)

Education
:
High school diploma or GED required.

Experience
:
One to three months related experience and/or training; or equivalent combination of education and experience.

Basic Math Skills
:

- Must be able to read and write standard English language.
- Must be able to read and comprehend simple instructions, short correspondence and memos.
- Must be able to write simple correspondence.
- Ability to add and subtract three-digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
- Ability to understand 24 hour and military time systems.
- Ability to understand rates applicable to time passed.

Hourly base pay range: $15 per hour. Work schedule may include AM/PM or Overnight shifts.

Job‑eligible employees are eligible for accident, critical illness, hospital indemnity, and telemedicine benefits, and may enroll in the company's 401(k) retirement savings plan. Eligibility depends on classification, length of employment, and hours worked. Benefits are subject to change and may vary by plan terms. Seasonal and temporary roles are not eligible for the above benefits.

The role requires frequent sitting or standing, walking, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching or crawling. The employee must be able to lift up to 50 pounds occasionally, up to 25 pounds frequently, and over 10 pounds constantly. The majority of work is performed outdoors for extended periods, subject to extreme heat and cold weather.

Towne is an affirmative action, equal opportunity and E‑Verify participating employer, and encourages applications from all qualified individuals, including those with disabilities and veterans. Towne will consider for employment qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.