Shampooer​/Floor Care Attendant

Shampooer/Floor Care Attendant page is loaded## Shampooer/Floor Care Attendant locations:
FL - Miami Beach - Loews Miami Beach Hoteltime type:
Full time posted on:
Posted Todayjob requisition :
R0083734A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
** Job Specifics
*** Coordinates and executes the cleaning of offices, rooms, and public areas to standard. Works with various departments, especially Engineering. Responsible for completing special projects that maintain and create a product that exceeds guest expectations. Extensive use of cleaning equipment such as carpet, floor polishing, pressure washing machines etc. Ensures adherence to Loews Hotels Star Service standards.
* Handles assignments in a timely manner and follows up with leadership team.
* Follows and ensures compliance to all hotel key control procedures by staff
* Follows and ensures compliance with lost and found procedures
* Conducts regular inspections of Housekeeping items including specific chemicals, and cleaning equipment and reports back any deficiencies.
* Prepares work orders for repair, renovation or replacement with Director approval
* Coordinates restocking of storage areas
* Maintains proper condition of inventories
* Handles complaints in accordance with Loews Hotels “Handle Guest Complaint” standards, ensuring guest satisfaction
* Provides employees an outstanding model of professional conduct, high morale, and guest service.
* Consistently demonstrates excellent guest service skills.
* Interacts daily in a positive manner with guests and staff.
* Maintains a positive & constructive workplace that values diversity & uncompromising standards of excellence
* Performs multiple activities to meet time critical deadlines
* Able to operate floor and carpet care equipment
* Knowledgeable of Loews Hotels training guidelines and procedures
* Ensures compliance with established cleaning procedures
* Reports needed office and public area repairs immediately to Engineering department
* Examines carpets, drapes, & furniture for stains, damage, & wear – reports needs to appropriate Manager, informs Director of redecorating needs
* Prepares Engineering work orders as needed
* Comply with OSHA regulations & ensure hotel life safety
* Participates in daily/weekly/monthly department meetings and training sessions
* Answers Housekeeping phones according to Loews Hotels standards
* Other duties as assigned which may include cleaning of guest rooms as a Guest Room Attendant. Performing duties of a Houseman or any task needed in the administration of housekeeping services as directed by the Director of Housekeeping
** General
* ** Promotes and applies teamwork skills at all times
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Is polite, friendly, and helpful to guests, management and fellow employees
* Executes emergency procedures in accordance with hotel standards
* Complies with required safety regulations and procedures
* Attends appropriate hotel meetings and training sessions
* Maintains cleanliness and excellent condition of equipment and work area
* Complies with hotel standards, policies and rules
* Recycles whenever possible
* Remains current with hotel information and changes
* Complies with hotel uniform and grooming standard
** Qualifications
* ** Dedicated professional working at the highest standards of quality service and staff development
* Minimum two years Housekeeping or related experience with cleaning equipment
* Outstanding communication skills – oral and written
* Excellent organizational and leadership abilities
* Ability to stand, stoop, bend, walk during entire shift and to lift and/or move up to 150 lbs.
* Good visual acuity
* Must be a self-starter and have good organizational skills
* Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment
* Knowledge of and ability to use Pressure washers, Street sweepers, Scrubber machines
* Requires extensive standing,…