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Overnight Front Desk Agent InterContinental Miami
Job in
Miami, Miami-Dade County, Florida, 33101, USA
Listed on 2026-06-22
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-06-22
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk
Job Description & How to Apply Below
IHG Hotels & Resorts - - Responsibilities:
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay;
Handle cash and credit transactions and check guests in and out with IDs and room keys;
Answer phone calls within prescribed time frame and dispatch services per procedures;
Provide guests with information on hotel facilities and local directions;
Promote teamwork and coordinate with other departments to ensure guest satisfaction
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