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Front Desk Manager

Job in Miami, Miami-Dade County, Florida, 33101, USA
Listing for: Hosco
Full Time position
Listed on 2026-07-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Management, Event Manager / Planner
Job Description & How to Apply Below

Front Desk Manager

Front Desk Managers are responsible for leading, mentoring, and training a team of individuals who provide exemplary customer service. He/she must maintain guest ratings and comments; participate in boarding processes; balance operational needs between the Financial and Guest Services departments; and assist in compiling shoreside reports as needed. Candidates must have front-of-the-house supervisory experience in an upscale cruise line, hotel, or resort.

Department:
Guest Relations

Language required:
English.

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands:
Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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