Director of Spa & Wellness

Our client is seeking a Director of Spa & Wellness for a luxury hospitality and club environment.

This leadership role will oversee all day-to-day spa and wellness operations, ensuring an elevated guest experience while maintaining the tranquility, aesthetic excellence, and operational success of the facility. The ideal candidate will be a hands‑on leader who can motivate teams, drive financial performance, uphold Forbes-level service standards, and create a welcoming, luxury‑focused environment for members and guests.

• Overseeing daily spa, wellness, and fitness operations
• Leading, recruiting, training, and developing high‑performing teams
• Driving guest satisfaction and maintaining exceptional hospitality standards
• Managing budgets, forecasting, payroll, retail performance, inventory, and operational reporting
• Implementing operational procedures, maintenance programs, and compliance standards
• Overseeing luxury retail product selection, vendor relationships, and merchandising
• Ensuring compliance with all licensing, health, and operational regulations
• Partnering across departments to integrate wellness seamlessly into overall club operations

• 5–10+ years of executive‑level spa leadership experience within luxury resorts, hotels, or private clubs
• Experience in Forbes, 4‑Star/5‑Star, or equivalent luxury hospitality environments
• Strong financial acumen and operational management experience
• Expertise in luxury skincare, wellness, beauty, and spa retail operations
• Exceptional leadership, communication, and guest relations skills
• A polished, professional, and hospitality‑driven presence