Night Audit Supervisor

Description

We are hiring a Night Audit Supervisor.

The Night Audit Supervisor oversees the nightly operations of the Front Office and Night Audit staffs. Acts as contact person for guest and other hotel departments during the graveyard shift.

• Supervise the night accounting employees; review and verify work, train, schedule, and conduct performance appraisals.
• Reconcile and complete all daily front desk agents’ work.
• Run Find trial balance to post rooms and close day.
• Run accounts receivable reports.
• Provide next‑day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
• Investigate all service and safety issues reported during the shift to find their cause, and give recommendations to avoid repeated issues; initiate investigations.
• Write and supervise the creation of incident reports.
• Monitor investigations to their timely conclusion; ensure appropriate follow‑up with guests and visitors, documenting all contacts.
• Check guests in and/or out.
• Operate/handle telephone lines.
• Escort incoming guests to their rooms when feasible.
• Carry out any reasonable request by Management that can be performed.
• Additional duties as necessary and assigned.
• Carry out any reasonable request by Management that is capable of being performed.

• Supervisory skills and abilities.
• Ability to make decisions based on set policies and procedures.
• Oral and written communication skills.
• Good telephone etiquette.

We offer competitive wages. Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical, dental, and vision plans, life insurance, short‑term and long‑term disability options, 401(k) options, tuition assistance, discounted room rates at Concord managed hotels, plus training and development and career advancement opportunities.

We are proud to be an Equal Opportunity Employer. We maintain a drug‑free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source:
Concord Hospitality