Night Audit Supervisor

Responsibilities

• Supervise the night accounting employees; review and verify work, train, schedule, and recommend and conduct performance appraisals.
• Reconcile and complete all daily front desk agents’ work.
• Run Find trial balance to post rooms and close day.
• Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
• Investigate all service and safety issues reported during the shift to find their cause, and give recommendations to avoid repeated issues. Initiate investigations.
• Write and supervise the creation of incident reports.
• Monitor investigations to their timely conclusion. Ensure appropriate follow up with guests and visitors, documenting all contacts.
• Check guests in and/or out.
• Operate/handle telephone lines.
• Escort incoming guests to their rooms when feasible.
• Additional duties as necessary and assigned.
• Carry out any reasonable request by Management that is capable of being performed.

• Supervisory skills and abilities.
• Ability to make decisions based on set policies and procedures.
• Oral and written communications skills.

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.