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Guest Relations Agent InterContinental Miami
Job in
Miami, Miami-Dade County, Florida, 33131, USA
Listed on 2026-07-12
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-07-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services, Hotel Front Desk
Job Description & How to Apply Below
IHG Hotels & Resorts - 100 Chopin Plaza - Responsibilities:
Greet VIP guests and conduct special check-in and check-out services for these guests;
Communicate with Front Office about arriving VIP guests and communicate any changes needed for their stay in a timely and accurate manner;
Identify return guests and VIPs in advance;
Assign premium guest rooms and coordinate closely with other departments to forward relevant information;
Deliver and/or coordinate the delivery of services and/or amenities to VIP guests
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