VP of Operations and F&B

Role Overview

The Vice President of Operations & Food & Beverage is a senior executive leader responsible for the full operational performance of UMHL’s global hospitality portfolio. This is first and foremost a hotel and hospitality operations role, commanding all property functions from rooms and guest services to finance, people, and asset performance, with direct ownership of Food & Beverage as a core commercial and experiential pillar.

A defining requirement is hands‑on experience with hotel takeovers and new property openings. UMHL acquires and rebrands existing hotel assets as well as builds new concepts from the ground up. The VP must be equally comfortable stepping into an operating property and transforming it under the UMHL brand as they are leading a hotel opening from pre‑construction through to a fully stabilized operation.

UMHL is building a new category of hospitality where music, entertainment, and culture are integrated into the guest experience. This role requires the discipline of a seasoned multi‑property hotel executive combined with the creative agility to run entertainment‑driven F&B concepts that go beyond conventional hotel dining. Reporting directly to the President of UMHL, this leader will ensure that every property operates at the highest standard of guest experience, commercial performance, and operational consistency — while building and scaling an F&B platform that is both a revenue engine and a defining feature of the UMHL brand.

UMHL is creating an integrated hospitality ecosystem where hotels, F&B, live entertainment, and music culture operate as one seamless experience. In this model, exceptional hotel operations are the foundation, and F&B is the platform through which the brand's identity is expressed and its guests are monetized beyond the room. The mandate of this role is to:

• Lead all hotel operations across UMHL's global property portfolio with full accountability for performance, standards, and guest experience
• Lead hotel takeovers — acquiring operational control of existing properties, rebranding them under UMHL, and rapidly transforming culture, standards, and commercial performance
• Drive new hotel openings end‑to‑end, from pre‑opening setup and team recruitment through to launch and stabilization
• Own the F&B function end‑to‑end, from concept development and menu strategy to day‑to‑day operations and commercial performance
• Build and embed scalable operating systems that enable consistent performance across all properties
• Ensure operational excellence, brand consistency, and financial discipline across all properties and formats
• Build repeatable, high‑performance operating models and enable rapid global expansion while maintaining operational discipline, brand consistency, and financial performance

• Define and lead the global operational strategy for all F&B and entertainment‑driven experiences across UMHL.
• Build the end‑to‑end operational architecture for new concepts, including SOPs, service models, staffing structures, supply chain frameworks, and launch protocols.
• Develop scalable operational systems enabling rapid rollout across multiple markets and formats.
• Design and implement pre‑opening to post‑opening methodologies ensuring consistency, speed, and excellence.
• Establish a global operating model balancing brand consistency with local execution flexibility.

• Lead the creation of original F&B and lifestyle concepts integrating culinary, music, entertainment, and culture.
• Translate creative concepts into operationally viable, financially structured, executable business models.
• Oversee full lifecycle development: ideation → feasibility → operational design → pre‑opening → launch → stabilization.
• Partner with chefs, designers, mixologists, architects, and entertainment teams to bring immersive experiences to life.
• Ensure all concepts are designed for scalability from day one.

• Define and execute the global expansion roadmap across UMHL venues, hotels, and branded experiences.
• Lead operational feasibility…