Concessions Supervisor | Part-Time | Jungle Island

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concession stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever‑changing, fast‑paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory, and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $27.00.

Benefits for Part‑Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until August 28, 2026.

Jungle Island, Miami’s premier entertainment destination, combines the beauty of Miami’s tropical landscape with a jungle full of extraordinary animals from around the globe. Building upon its rich 80‑year history, today’s Jungle Island is a contemporary theme park, featuring numerous wildlife such as lemurs, wallabies, capybaras, and much more! Jungle Island lives up to its name with unusual flora, from the extraordinary African sausage tree to a collection of rare cycads.

Visitors to Jungle Island can stroll along the 1.35 miles of winding, covered trails while enjoying the many special exhibits, attractions, and tours that are available. As Miami’s brightest and most unique destination, Jungle Island continues to delight the thousands of people who visit Miami each year.

• Ensure proper set‑up of all concession locations prior to doors.
• Set‑up duties may include verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, and ascertaining levels of food production based upon projected guest attendance has been met.
• Ensuring that SL or NFP Stand Leader has followed proper procedures for the distribution and handling of cash.
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events.
• Training new & current employees with regard to property procedure & best practices.
• Willing to cover/back up any open position to assure the location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
• Assist with Premium Services operations and event needs, as directed.
• Ensure the work environment is safe and free from harassment or discrimination.
• Immediately address all safety concerns, potential hazards, accidents, or incidents.
• Relays safety/health issues to management immediately.
• Working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Ensure event staff and volunteers are aware of workplace expectations.
• Provide ongoing assistance, training, and mentoring to event staff and volunteers.
• Promote a positive, enthusiastic, and cooperative workplace environment by working side‑by‑side with staff and volunteers.
• Reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.
• Responsible for supervising the service of beverages to guests, including alcoholic beverages.
• Check the guest’s  verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine…