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Front Office & Guest Services Leader

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Highgate Hotels L.P.
Full Time position
Listed on 2026-09-04
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Highgate Hotels is seeking a Front Office Manager for a 243-room boutique hotel in downtown Miami. You will lead Guest Services, Concierge and Uniformed Services/Transportation to deliver attentive, efficient service and maximize revenue.

You will coach staff, monitor room revenue and occupancy, handle payroll aspects, and ensure adherence to Highgate SOPs. The role requires strong communication, supervisory experience, and a customer-focused approach in a fast-paced environment.

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