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Guest Experience Agent – Front Desk, Service
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-09
Listing for:
MCR
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hilton Miami Blue Lagoon is seeking a Front Desk Agent to welcome guests, manage check-ins/outs, and address requests with warmth and efficiency. You will ensure accurate rate information, assist guests, and coordinate with hotel teams to maintain guest satisfaction.
The ideal candidate has hospitality experience, a can-do attitude, and the ability to work a varied schedule including evenings and weekends. This role emphasizes guest service, professionalism, and timely, friendly communication.
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