Hotel and Workplace Assistant General Manager

Job Details

Job Location:

Miami, FL 00000

The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.

The Moore’s core programming extends throughout the building’s four floors:
The first floor is anchored by an open to the public restaurant, Torno Subito. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access.

The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.

The redevelopment of The Moore is led by boutique hospitality firm and operator, Wood House. Founded by entrepreneur Brady Wood, Wood House creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.

Wood House is a creative hospitality company that creates, owns and operates experiential concepts in the food and beverage, private social club, music and entertainment spaces. Current projects include Dallas-based private social club, Park House, which will open its second location in Houston later this year; the award-winning, chef-driven Mexican restaurant, José, which was named D Magazine’s Best Restaurant in Dallas (2021) and was a James Beard Award semifinalist for Best Chef Texas (2022, 2023) and Best Hospitality (2022);

the Elevation Hotel & Spa in Crested Butte, CO;
Pilgrimage Music and Cultural Festival in Franklin, Tennessee; T Bar M Racquet Club in Dallas, TX; and The Moore, a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. For more information, visit

As the Hotel and Workplace Assistant General Manager at The Moore, you will oversee the overall operations and management of the prestigious 13 key hotel. Your role is pivotal in ensuring the highest level of guest satisfaction and delivering exceptional service. With your extensive experience in the hospitality industry, you will lead a team of professionals, coordinate various departments, and uphold The Moore’s reputation for excellence.

• Help lead and manage all aspects of the hotel’s operations, including guest services, reservations, front desk, housekeeping, security and safety, sales, and maintenance as well as workplace.
• Ensure the highest standards of service and guest satisfaction are consistently maintained throughout the hotel.
• Assist in developing and implement strategies to optimize revenue, occupancy rates, and profitable.
• Foster a positive and cohesive work environment, promoting teamwork and professional growth among staff members.
• Collaborate with department heads to establish and maintain efficient operation procedures and standards.
• Monitor and analyze guest feedback…