Training & Recruitment Manager - 5* Hotel

We are conducting a confidential search on behalf of a Forbes-rated luxury waterfront resort on the Eastern Shore of Maryland.

This intimate, high-touch destination property is known for its refined service culture, strong reputation in the luxury leisure market, and commitment to Forbes-level guest experience standards
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We are seeking a Training & Recruitment Manager to lead all domestic and international hiring initiatives while driving the property’s service standards, onboarding, and training programs
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Reporting to the Director of Human Resources, this position will oversee:

• Domestic and international recruitment
• Seasonal visa programs (J-1 and H-2B)
• New hire onboarding and orientation
• Ongoing compliance and service-standards training

• Lead all domestic and international recruitment activities.
• Manage international hiring pipelines, including J-1 and H-2B programs.
• Build and maintain global sourcing partnerships.
• Develop seasonal recruitment strategies and calendars.
• Manage recruiting budgets, vendors, and analytics.
• Partner with department leaders to anticipate staffing needs.

• Design and deliver onboarding and service-standards training.
• Implement Forbes-aligned training programs across hotel, restaurant, and spa operations.
• Facilitate classroom, on-the-job, and virtual training sessions.
• Track training compliance and effectiveness.
• Support department leaders in team development and performance improvement.

• Ensure all mandatory training is completed annually.
• Monitor adherence to operational, safety, and service standards.
• Maintain training materials, SOPs, and instructional guides.
• Stay current on industry best practices and Forbes guidelines.

• 5+ years in HR, training, or hotel operations.
• Minimum 2 years in recruitment and training.
• Experience in luxury hotels or resorts.
• Experience with Forbes-rated or equivalent environments.
• Exposure to international recruitment (J-1, H-2B) preferred.
• Strong organizational, communication, and leadership skills.
• Comfortable working cross-functionally with department heads.
• Bachelor’s degree in HR, Hospitality, or related field preferred.

• Join a Forbes-rated luxury destination resort
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• Lead both recruitment strategy and service-standards training.
• Work in a high-touch, experience-driven environment.
• Growth opportunities within a respected global hospitality operator.

All applications will be handled in strict confidence.

Full property details will be shared with shortlisted candidates.