E11EVEN - Human Resources Manager

Job Location:

US-FL-Miami

Property: E11EV
EN Club Hotel & Residences

The Human Resources Manager is a key culture carrier at E11EV
EN Hotel & Residences, helping bring the brand's bold energy, luxury standards, and high-performance mindset to life through its people. Partnering closely with the Director of Human Resources, this role supports the full employee lifecycle with a strong focus on building teams, driving engagement, and delivering a best‑in‑class employee experience. The Human Resources Manager plays a hands‑on role in staffing hourly positions, ensuring timely and compliant HR administration, and reinforcing company policies and brand expectations across the property.

Serving as a trusted resource to leaders and team members, this role supports benefits administration, workers' compensation, and employee relations while championing accountability, service excellence, and a dynamic workplace culture aligned with the E11EV
EN lifestyle.

• Plays a critical role in building the hotel's workforce by supporting high‑volume hourly recruiting efforts, including advertising, prescreening, and coordination to ensure timely staffing aligned with operational needs.
• Serves as a trusted partner in maintaining accurate and compliant employee records across the full employee lifecycle, including hiring, transfers, promotions, and separations.
• Ensures payroll accuracy and compliance by entering, auditing, and validating wage data, hours worked, and benefits eligibility in support of timely payroll processing.
• Demonstrates the ability to administer and elevate total rewards programs, including health benefits, retirement plans, paid time off, and other offerings, ensuring employees clearly understand and value their benefits experience.
• Supports risk management and employee wellbeing by overseeing workers' compensation processes, including injury reporting, claim tracking, and required documentation.
• Manages unemployment claims and related reporting with accuracy, discretion, and adherence to regulatory timelines.
• Ensures consistent compliance with all Human Resources and related Loss Prevention SOPs, supporting a workplace culture rooted in accountability and operational integrity.
• Maintains and monitors leave of absence programs to ensure accurate tracking, clear communication, and compliance with company and legal requirements.
• Becomes a certified facilitator for Human Resources training modules and supports delivery of learning experiences that reinforce culture, standards, and professional development.
• Coordinates and supports onboarding and orientation programs that create a strong first impression and connect new hires to the E11EV
  EN culture from day one.
• Contributes to internal communications and engagement initiatives by supporting employee newsletters, content creation, and storytelling that celebrates people and performance.
• Plays an active role in employee engagement and enrichment efforts, including planning events, recognition activities, and team‑building initiatives that strengthen culture and retention.
• Participates in the Highgate Hotel Enrichment Committee to support morale, inclusion, and a positive workplace environment.
• Coordinates the Travel Reduction Program by preparing required plans, administering surveys, and supporting annual compliance reporting.
• Maintains required safety and compliance documentation, including First Aid logs, to support a safe and prepared work environment.
• Prepares and distributes workforce analytics and reports, including turnover data, wage surveys, and performance review tracking, to support leadership decision‑making.
• Administers employee programs such as complimentary room night benefits, ensuring accurate tracking and compliance with policy.
• Handles sensitive employee, payroll, and benefits information with the highest level of discretion, professionalism, and confidentiality.

• The Human Resources Manager must possess a minimum of five years of progressive Human Resources experience.
• At least two years of experience in a managerial or leadership role is required.
• A minimum of one year of Human Resources experience within a hotel or…