Employee Relations Partner

Overview

Armor Health is seeking an experienced Employee Relations professional who thrives in a fast-paced, highly autonomous environment. This is not an entry-level employee relations role. The successful candidate will independently manage complex workplace investigations, coach operational leaders through difficult employee situations, facilitate new employee orientation, and serve as a trusted HR advisor to correctional healthcare leaders across multiple states.

In addition to serving as the organization's employee relations expert, this role will lead HR training initiatives for operational leaders, helping build leadership capability, reduce organizational risk, and promote consistent people management practices across all facilities.

The ideal candidate is a confident investigator, skilled facilitator, and trusted business partner who exercises sound judgment, communicates effectively with leaders at all levels, and is comfortable working independently with minimal day-to-day supervision.

• Independently manage employee relations matters from intake through resolution with minimal supervision.
• Lead complex investigations involving harassment, discrimination, retaliation, misconduct, workplace conflict, policy violations, performance concerns, ethics complaints, and other sensitive employment matters.
• Conduct witness interviews, evaluate credibility, gather and analyze evidence, prepare investigation summaries, and develop well-supported recommendations.
• Coach leaders through employee relations issues, performance management, corrective action, documentation, and difficult workplace conversations.
• Recommend appropriate disciplinary action, up to and including termination, while ensuring fairness, consistency, and legal compliance.
• Identify trends in employee relations activity and recommend proactive solutions that improve engagement and reduce organizational risk.
• Conduct exit interviews and analyze feedback to identify organizational trends and opportunities for improvement.

• Lead the development, coordination, and delivery of HR training for operational leaders across the organization.
• Serve as the primary owner of HR leadership education by identifying training needs and ensuring leaders receive practical guidance on employee relations, performance management, documentation, workplace investigations, leave administration, corrective action, and employment law.
• Facilitate engaging virtual and in-person HR training sessions for Health Services Administrators, Directors of Nursing, Regional Vice Presidents, and other operational leaders.
• Develop and maintain standardized HR training materials, leader toolkits, job aids, and reference resources.
• Partner with HR leadership to improve manager effectiveness, increase consistency in HR practices, and strengthen leadership capability across all sites.
• Evaluate training effectiveness and recommend continuous improvements.

• Serve as the primary HR advisor for assigned correctional healthcare facilities.
• Build trusted relationships with operational leaders by providing practical, timely, and business-focused HR guidance.
• Partner closely with Talent Acquisition, Employee Experience, Payroll, HRIS, and other HR functions to ensure a seamless employee experience.
• Support organizational initiatives, leadership transitions, and change management efforts.

• Facilitate virtual and onsite New Employee Orientation sessions for newly hired employees.
• Present company policies, benefits, expectations, and HR practices in an engaging and professional manner.
• Travel to new and existing sites to support onboarding initiatives, investigations, leadership coaching, and employee relations needs.

• Process Employee Action Forms (EAFs) accurately and timely for hires, transfers, promotions, disciplinary actions, compensation changes, and separations.
• Ensure personnel records and employment documentation are complete, accurate, and compliant with company standards.
• Support internal audits and HR compliance initiatives.
• Assist with special projects and organizational initiatives as assigned.

• Ensure compliance with federal, state, and local employment laws, including ADA, FMLA, FLSA, EEO, and other applicable regulations.
• Recognize potential legal risk and partner with HR leadership on appropriate resolution strategies.
• Maintain current knowledge of employment law and HR best practices.
• Promote consistent application of company policies across all locations.

• Exceptional judgment and discretion when handling highly confidential employee matters.
• Strong investigative interviewing, fact-finding, and documentation skills.
• Ability to independently manage multiple high-priority employee relations matters simultaneously.
• Excellent written, verbal, facilitation, and presentation skills.
• Ability to influence leaders…