HR Operations Manager

Responsibilities

• Manage the delivery of HR analytics by overseeing data collection, validation, and reporting of key HR metrics (e.g., HC, turnover, recruitment activity), ensuring data accuracy and actionable insights.
• Manage HR budget consolidation, forecasting, and tracking processes, including monitoring HR spend and performing variance analysis in partnership with Finance.
• Manage HR systems (HRIS) and data governance processes, ensuring data integrity, system optimization, and alignment with reporting requirements, along with new projects, such as Job Description management, and HR ticketing system.
• Manage the development and delivery of regular and ad-hoc HR reports and dashboards for local and global stakeholders, leveraging tools such as Excel and Power BI.
• Prepare regular and ad-hoc reports for local and global HR and business stakeholders.
• Lead and manage HR operational projects and continuous improvement initiatives, including automation and standardization of HR processes and reporting across LATAM (40+ countries).
• Perform other duties as assigned.

• Bachelors degrees in Business Administration, Human Resources, Data Engineering, or Finance related areas
• Minimum of 5 years proven experience in HR Operations, People Analytics, or HR Controlling with a strong focus on managing HR Processes, data and reporting
• Minimum of 3 years experience managing HR budgets, tracking HR expenditures, and supporting payroll and HR systems (HRIS) with exposure to Compensation and Benefit processes
• Minimum of 1 year demonstrated experience managing projects and processes with the ability to lead cross functional initiatives and drive process improvements
• Strong expertise in HR operations and data analytics, with the ability to leverage insights to support business decision-making
• Highly organized and proactive, with the ability to manage multiple projects and processes independently and collaboratively
• Advanced Excel skills (e.g., pivot tables, complex formulas); experience with Power BI, Qlik, or similar data visualization tools is preferred
• Strong attention to detail, ensuring accuracy in data management, reporting, and HR systems
• Solid understanding of HR systems (HRIS), payroll processes, and data governance principles
• Effective communication and stakeholder management skills, with the ability to collaborate across HR, Finance, and business teams
• Proactive mindset with a focus on continuous improvement, automation, and optimization
• Ability to operate in a fast-paced, international environment, demonstrating adaptability and problem-solving skills
• Bilingual English/Spanish required, Portuguese a plus.