Talent Assistant – Staffing Operations – Miami

Talent Assistant – Staffing Operations – Miami, United States of America

Locations
:
Atlanta | Miami

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

This role will join our Southeast Staffing team, which drives the team development of BCG’s most important asset – its people. Our team is seeking a Talent Assistant – Staffing Operations to provide critical logistical, relational, and administrative support. This role is ideal for someone passionate about a career in the HR/People space, and who thrives in fast‑paced environments while maintaining a keen attention to detail.

Our consultants work across the private, public, and social sectors to drive impact that transforms organizations—and often themselves in the process. Consulting teams are thoughtfully staffed to balance the needs of the individual, the firm, and our clients. The Talent Assistant – Staffing Operations will support the Talent Management team end‑to‑end across the staffing process, will ensure accurate data management and reporting, and will liaise with other key Business Services teams.

This role will also develop meaningful connections with our consulting staff to facilitate a transparent and rapid flow of information.

• Maintain timely and accurate view of all individual availability data in the Staffing database including staffing assignments, vacations/time off, scheduled trainings, Leaves of Absence (in partnership with HR), etc.
  • Assist with outreach to current case teams to confirm staffing assignments and upcoming end dates
  • Track down appropriate case codes, follow up on timesheet submissions, and update consultant information as necessary (e.g., profiles, availability)
• Develop working relationships with all members of the local office to facilitate the timely flow of transparent information
• Partner with Managing Directors and Partners, Finance, and HR to support accurate case setup and billing processes
  • Create and manage internal case codes for staffing assignments and billing
  • Support approval and tracking of funding requests for non‑billable work (e.g., business development, strategic internal projects
  • Create and maintain project teamsites, ensuring timely setup and closure with the Information Management (IM) team
  • Provide billing instructions and information to consulting staff and North America staffers as needed

• Review weekly consultant billing reports to identify billing discrepancies
• Partner with Talent Management and Finance teams to request corrections as necessary

• Maintain staffing data dashboards and prepare office‑wide and North America Regional staffing reports
• Organize and manage staffing data to support staffing assignments and tracking of non‑billable work decisions

• Manage short‑term staffing case intake process across clients within system
• In partnership with Pipeline Staffers, coordinate short‑term staffing assignments by connecting consultants with case teams and sharing project details

• Represent Southeast System on bi‑monthly North America Regional Staffing call
• Manage flow of communication to ensure all relevant stakeholders are informed and/or consulted on relevant situations

• Bachelor’s degree required
• 1‑3 years of…