Associate Relations Consultant Senior

Associate Relations Consultant Senior

Location: This role requires associates to be in office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work‑life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Associate Relations Consultant Senior will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.

• Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
• Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation.
• Debriefs leaders at all levels on findings.
• Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
• Regularly partners with Ethics and Compliance on crossover investigations.
• Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate with all levels of associates throughout the organization.
• Develops and provides periodic associate relations‑related analytical data and analyzes trends to determine appropriate action plans.

Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience providing an equivalent background.

• HR designation strongly preferred (SHRM-CP or SHRM-SCP).
• Experience conducting complex, high‑profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred.
• Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred.
• Experience demonstrating an executive presence while interacting with C‑Suite executives, understanding their priorities, and addressing their concerns strongly preferred.
• Expertise in crafting and delivering impactful presentations tailored to a C‑Suite audience, incorporating data and narrative strongly preferred.
• Demonstrated experience executing on change management programs.
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company.
• Workday or similar HCM experience preferred.
• Service Now experience preferred.
• Fortune/large company experience preferred.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.