Compliance Specialist - Entry Level

Position Summary

Serves as the subject matter expert for ADP's HR and Compliance products and services. Provides universal employee handbook support to ADP clients and internal associates.

• Evaluates clients' current HR, Handbook, and Drug‑Free Workplace practices and policies. Identifies gaps and inefficiencies. Provides recommendations by utilizing ADP HR products and services to maximize client satisfaction and compliance. Assists clients and internal associates with developing and implementing compliant HR policies. Manages assigned accounts based on client needs.
• Consults with HR Business Partners, ADP internal departments, and clients to ensure client employment/handbook/drug testing/background check policies are aligned with appropriate state and federal laws and regulations. Ensures proper execution of policies and business rules which support ADP, client needs and state and federal laws.
• Exercises judgment and makes effective decisions when interpreting employment policies and regulations. Communicates with vendor (when applicable) and clients in regards to policies, and best practices. Analyzes and audits cases to ensure accuracy and timely delivery of compliant employee handbook.
• Serves as main point of contact for all handbook, drug testing, and background check‑related inquiries and issues, both internally and externally. Establishes and maintains strong relationships with clients, vendors and internal associates.
• Delivers HR services according to ADP's Service Level Agreements. Provides a high level of quality service to clients, vendors and internal associates. Identifies discrepancies and follows up to resolve. Resolves escalated issues through problem solving, ownership and follow‑through.
• Maintains current knowledge of evolving HR, drug testing, and policy legislations.
• Performs other related duties as assigned.

• Preferred Bachelor's Degree or equivalent experience
• Preferred major area of concentration in Business or HR
• Preferred additional education or certification such as PHR or SPHR

• 1–3 years of client service, HR and/or compliance/employment law experience

• Strong knowledge of federal, state, and local laws pertaining to HR/Employment Policies and drug testing laws
• Strong analytical and problem‑solving skills
• Ability to interact with all levels of an organization and build internal and external relationships, providing excellent customer service
• Excellent verbal and written communication skills
• Superior organizational skills and excellent attention to detail
• Ability to work independently and in a team environment; highly adaptable
• Active listening skills and ability to remain empathetic
• Demonstrated ability to multi‑task and work under time constraints and deadlines

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

Click  to learn more about ADP's culture and our full set of values.