US HR Generalist

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor’s right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.
• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.
• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.
• We offer an experience-centered service based on passion, expertise, integrity
• and attention to detail.
• We are willing to do the hard work in order to see our clients shine.

Ultimate Jet Vacations is a fast-moving luxury travel company with a global team, high standards, and a genuine belief that how people feel at work matters. We are growing quickly, and the HR function is growing with it!

This is a role for someone who walks into a gap and builds the bridge. Someone who sees what the team needs before anyone asks, brings the idea to the table, and then executes it without losing a single detail along the way. You will own the US people operations function out of our Miami headquarters: compliance, benefits, onboarding, and the systems that keep us running cleanly.

But you will also be the person who makes the office feel alive — who organizes the team gathering, remembers the work anniversaries, and genuinely cares about the experience of every person who walks through the door.

You will work in close partnership with our Global HR Generalist, operating as one HR function across two locations. If you are energized by people, motivated by ownership, and the kind of person who sends the  I have an idea  message before anyone asks — this role was built for you.

• HRIS: Serve as the day-to-day operator of Rippling — benefits elections, payroll inputs, employee data integrity, reporting, and audit readiness
• Payroll Audit Support: Coordinate with Finance on payroll processing; perform ongoing audits of commission calculations, reimbursements, new hire entries, and termination pay
• Benefits Administration: Own the full US benefits lifecycle — open enrollment, new hire enrollment windows (1-month milestone), carrier communications, and employee questions
• Monthly Benefits Audits: Run monthly benefits audits across 401k, HSA, medical, and dental/vision plans — verifying enrollment accuracy, catching discrepancies, and ensuring plan data stays current and clean
• Compliance Training: Track and administer state-mandated compliance training (sexual harassment prevention, anti-discrimination, safety) across all states where we have employees; maintain completion records and audit trails
• Multi-State Compliance: Own I-9 verification, state tax setup, employment verifications, and unemployment claim responses; maintain a US compliance calendar so no state deadline is missed
• Leave Administration: Administer leave programs — FMLA, state-specific paid leave, ADA accommodations — in coordination with the Head of HR
• Vendor Management: Own relationships with HR-adjacent US vendors: benefits broker, background check provider, and any other compliance or HR service partners

• Support the maintenance and updates of the employee handbook and HR policies as regulations change or company needs evolve
• Monitor multi-state employment law updates and flag relevant changes to the Head of HR before they become compliance gaps
• Ensure policy communications are clear, timely, and documented — employees should always know where to find current information
• Assist with any HR-related audits, documentation requests, or regulatory filings

• Own the end-to-end US new hire experience: pre-boarding communications, Day 1 logistics, office welcome, equipment coordination with IT, policy walkthroughs, and benefits enrollment activation
• Lead…