Sr. Analyst

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

The Sr. Analyst, Benefits, US supports the administration and delivery of employee benefit programs, including health and welfare benefits, leave administration, compliance activities, vendor management, and annual enrollment processes. This role serves as a key point of contact for benefits-related matters and is responsible for ensuring benefit programs are administered accurately, efficiently, and in accordance with company policies, standard operating procedures, and applicable regulations.

Reporting to the Sr. Benefits Manager, the Sr. Analyst works with a high degree of independence to resolve benefits issues, analyze benefits data, coordinate with external vendors, and identify opportunities to improve benefits processes and the employee experience. At RBI, we are a growth company with ambitious goals. Our benefits programs play an important role in supporting our employees and delivering a strong overall employee experience.

The Sr. Analyst, Benefits helps ensure these programs are administered effectively while providing employees with timely, accurate, and high-quality support.

• Manage day-to-day administration of assigned benefits programs, including maintaining accurate employee eligibility and enrollment data, coordinating with benefits vendors, reviewing invoices, and supporting required reporting.
• Support the Sr. Benefits Manager with the implementation, administration, and ongoing evaluation of benefits programs and initiatives.
• Coordinate key activities related to annual benefits renewals and open enrollment, including system configuration, end-user testing, employee communications, vendor coordination, and issue resolution.
• Review benefits administration practices and processes to ensure alignment with company policies, standard operating procedures, plan requirements, and applicable legislation.
• Support leave and disability administration, partnering with third-party administrators, employees, managers, and internal stakeholders to facilitate appropriate return-to-work plans and resolve complex cases.
• Serve as an escalation point for benefits-related employee inquiries, researching and resolving more complex issues and coordinating with vendors and internal partners as needed.
• Partner directly with benefits vendors to resolve employee issues, reconcile discrepancies, monitor service delivery, and ensure timely completion of benefits-related requests.
• Maintain the integrity of benefits data across internal and external systems through regular audits, reconciliations, and resolution of identified discrepancies.
• Analyze benefits data and trends to identify recurring issues, opportunities for process improvement, and potential enhancements to the employee experience.
• Support the execution of annual compliance requirements, including ACA reporting, Form 5500 filings, non-discrimination…