Analyst, People Operations

Univision Communications Inc. is hiring a People Operations Analyst in Miami, FL (onsite). In this role, you help keep the employee lifecycle running smoothly by executing core People Operations work, maintaining high-quality employee data, and partnering across HR to deliver responsive service.

• Execute People Operations activities across the employee lifecycle, including onboarding
  , employee data changes
  , compensation and job changes
  , I-9 verification
  , employment documentation, and terminations
  .
• Process employee transactions and requests accurately and on time in Workday and other applicable HR systems.
• Manage assigned employee cases from intake through resolution
  , providing timely updates and appropriate follow-up to employees and stakeholders.
• Maintain accurate case documentation and employee records to support visibility, continuity of service, and compliance with company policies and record-retention requirements.
• Handle offer letters and employment documentation, ensuring new hires complete required onboarding activities.
• Initiate and monitor background check screenings
  , escalating discrepancies or issues to the appropriate HR partners when needed.
• Support I-9 and employment eligibility verification in line with established procedures.
• Answer routine employee and manager questions about HR policies, programs, processes, and systems, including questions related to represented work forces where applicable.
• Collaborate with teams including HR Business Partners, Benefits, Compensation, Talent Acquisition, Payroll, HRIS
  , and others to research and resolve employee inquiries.

• Run recurring and ad hoc reports to support People Operations activities, audits, data validation, and business requests.
• Perform data validation and quality checks to identify discrepancies and help keep employee information accurate across HR systems.
• Identify opportunities to streamline, standardize, and automate People Operations processes and reduce unnecessary manual work.
• Support employee and manager self-service by educating users on available HR platforms, tools, resources, and processes.
• Assist with testing, implementation, and adoption of new HR processes, system enhancements, and operational initiatives.

• Maintain current knowledge of company policies and procedures, including employment requirements that affect People Operations.
• Escalate complex, sensitive, or non-standard employee matters to the appropriate HR partner while ensuring proper documentation and follow-through.
• Provide responsive, accurate, thoughtful support to serve as an employee advocate and help create a frictionless employee experience.
• Contribute to team projects and continuous improvement efforts that strengthen People Operations service delivery and operational effectiveness.

• Bachelor’s degree or equivalent combination of education and 1–3 years of relevant professional experience (Human Resources, Business Administration, or a related field preferred but not required).
• Previous experience in Human Resources
  , People Operations, HR Shared Services, HRIS, Payroll, Recruiting Operations, or a related function preferred.
• Strong organizational skills to manage multiple requests, priorities, and deadlines in a fast-paced environment.
• Attention to detail and a commitment to accurate employee data and documentation.
• Strong written, verbal, and interpersonal communication skills with a customer-first mindset
  .
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee information appropriately.
• Problem-solving skills to investigate issues, identify root causes, and coordinate solutions.
• Ability to work independently while collaborating effectively across HR and cross-functional teams.
• Continuous-improvement mindset with interest in process optimization, automation, and digital HR solutions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Experience with Workday and/or ADP is a plus, but not required.
• Spanish fluency is preferred but not required.
• Unrestricted work authorization to work…