Product Director

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The Royal Caribbean Group’s HR Transformation Tea
m has an exciting career opportunity for a full-time Director, HR Systems Product
s reporting to the Senio
r Director, HR Transformation

ry:
The Director, HR Transformation & Systems provides enterprise leadership for the solution, delivery, and ongoing evolution of the organization’s HR technology ecosystem. This role serves as the business owner for HR platforms, including SAP Success Factors and custom HR applications, while establishing strong SDLC governance, delivery discipline, and operational excellence across all our portfo

lio.
This leader bridges HR requirements, technology execution, while focusing on the employee experience, ensuring HR platforms are secure, scalable, well‑governed, and aligned with business outcomes. The Director leads a team responsible for system configuration, enhancements, integrations, and day‑to‑day platform management while partnering closely with HR COEs, IT, and external ven

d

ties:
Under the direct leadership of the Sr Director of HR Transformation, the Director, HR Systems Products oversees the entire CAM Systems Solution pillar: managing the HR Systems Products team and allocating SMEs to HR systems within our HR eco-s

• nership
  
  Own the end‑to‑end HR systems and applications portfolio, including SAP Success Factors and custom-built HR solutions, ensuring alignment with enterprise HR transformation obje
• ctives.
  
  Execute against the HR technology roadmap, balancing innovation, stability, scalability, and regulatory comp
• liance.
  
  Partner with HR COEs to translate business requirements into technology-enabled solutions across the employee lifecycle (Core HR, Talent, Learning, Recruiting, Compensation, Workforce Management) and making sure they feel sup
• vernance
  
  Establish and enforce SDLC, Agile, and program governance standards for HR systems, covering intake, design, build, test, deployment, and hy
• percare.
  
  Provide oversight for large-scale HR initiatives and system implementations, ensuring disciplined scope, schedule, cost, and risk man
• agement.
  
  Act as the senior escalation point for delivery risks, integration complexities, and cross‑functional depen
• eadership
  
  Oversee configuration, enhancements, environment strategy, and release management for SAP Success Factors, ensuring secure and compliant operations at enterpri
• se scale.
  
  Ensure seamless integration between Success Factors, downstream systems, and custom appl
• ications.
  
  Drive adoption, data quality, and system performance through KPIs, reporting, and continuous improvement p
• Leadership Lead and develop a high‑performing HR Systems team who is composed of product owners within the
• portfolio.
  
  Manage strategic relationships with IT, system integrators, and SaaS vendors, holding partners accountable to SLAs, delivery quality, and business
• outcomes.
  
  Coach and influence senior HR and business leaders, serving as a trusted advisor on HR technology and transformation

• Improvement Analyze support data, incidents, and enhancements to drive root‑cause remediation and platform op
• timization.
  
  Ensure strong controls around security, data privacy, access management, and application
• governance.
  
  Provide executive‑ready reporting on platform health, roadmap progress, risks, and value r

• and
  
  Skills:
  
  12+ years of HR technology experience, including 3–5+ years leading enterprise teams in HR systems, HRIS, or HR transform
• ation roles.
  
  Deep hands‑on experience with SAP Success Factors across multiple modules; experience supporting or governing custom HR applications strongl
• y preferred.
  
  Proven leadership of large-scale HR system implementations and transformations, from concept through st
• abilization.
  
  Strong command of SDLC, Agile/Scrum, and…