Human Resources Coordinator

The HR Coordinator serves as the on-site HR representative for MIA operations, supporting operations management and hourly team members while fostering a positive, engaged workplace culture. This position is ideal for a proactive, detail-oriented individual who is eager to learn, grow, and take on diverse responsibilities across HR and daily operations. The role supports the effective administration of HR programs, policies, and processes while contributing to a positive employee experience and the smooth operation of the business.

The HR Coordinator should be comfortable wearing multiple hats, taking initiative, building strong relationships, and embracing new challenges in a fast-paced operational environment.

• On-site HR contact, responding to general employee inquiries regarding policies and procedures and escalating complex or sensitive matters to the Corporate HR Manager or appropriate personnel.
• Facilitate new hire orientation and the end-to-end onboarding process, including I-9 verification, onboarding paperwork, employee file setup, badging and access coordination, and providing new hires with guidance on company expectations, policies, and procedures.
• Build strong relationships across locations to foster a positive, engaged workplace culture and promote positive employee and labor relations while ensuring consistent application of HR policies and procedures in accordance with corporate guidelines.
• Support full-cycle recruitment by posting job openings, attending career fairs, coordinating interviews, tracking applicants, preparing offer letters for hourly associates, and administering pre-employment requirements, including drug testing, background checks, airport badging, and WOTC.
• Track attendance and time-off requests, including vacation, sick leave, and leaves of absence, and verify timekeeping records to support accurate payroll processing and resolve discrepancies.
• Support benefits administration, including new hire enrollment and open enrollment activities.
• Maintain and safeguard confidential employee records and documentation, including employment, benefits, compensation, and personnel records, in HRMS systems and in accordance with company policy.
• Coordinate confidential HR investigations and support the Corporate HR Manager and General Manager in addressing employee relations matters and other HR issues.
• Perform general HR administrative duties, including generating reports, processing employee record changes, maintaining logs and checklists, and ensuring HR forms and documentation are current and organized.
• Perform other HR-related duties and ad hoc assignments as needed.

• Associate’s degree in Human Resources Management, Business Administration, or a related field preferred; an equivalent combination of education and relevant professional experience will be considered.
• Minimum of two years of relevant human resources experience preferred.
• Demonstrated experience successfully onboarding and orienting new hires.
• Coursework toward an HR certification preferred, or demonstrated knowledge of applicable HR laws, regulations, and best practices.
• Solid knowledge of HR principles, practices, and processes.

• Strong oral and written communication skills, with the ability to read, comprehend, and communicate information contained in instructions, correspondence, policies, and procedures.
• Excellent interpersonal and customer service skills, with the ability to interact professionally and effectively with employees, applicants, management, and other stakeholders.
• Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.