Sales Floor Operations Manager

Overview

About Belong

We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through home ownership. We''ve survived Covid, the tech crash, and the toughest years of the capital markets.

We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.

Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality. This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership
. It’s designed for an operator who thrives in the middle of action — someone who can enforce standards, bring structure, and translate strategy into daily execution.

You''ll work extremely closely with Sales Leadership
, acting as the operational backbone of the sales floor. This role is critical to ensuring discipline, data integrity, and repeatable performance as we continue to scale.

This is not a passive or purely strategic role. It’s hands-on, execution-driven, and central to how we build a scalable, high-performing sales engine.

• Sales Floor Management
• Own day-to-day execution on the sales floor
• Drive discipline around:
  Activity levels and progression steps
• Pipeline hygiene and follow-up quality
• Cadence and sequencing adherence
• Enforce standards such as punctuality, preparedness, and accountability
• Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
• Act as the connective layer between leadership direction and rep execution
• Sales Operations
• Own cleanliness, accuracy, and reliability of Salesforce / Foundation
• Perform daily pipeline inspections and reporting
• Serve as the Salesforce power user for the Sales organization:
• CRM configuration
• Dashboards and reporting
• Dialers, automation, and tooling
• Simplify, document, and continuously improve sales processes
• Translate sales strategy into operational workflows that scale; identify bottlenecks and proactively implement fixes
• AI-Enabled Sales Execution
• Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
• Identify opportunities to automate manual workflows and reduce operational friction
• Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes

• Experience
• Strong background in B2C high-volume, high-velocity sales environments
• Previous experience managing or operating a fast-paced sales floor
• Proven Salesforce power user (reporting, automation, dashboards)
• Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
• Familiarity with AI applied to sales workflows is a strong plus
• Profile & Mindset
• Execution-first, low-ego, high-ownership mindset
• Comfortable being both strategic and deeply hands-on
• Obsessively organized and process-driven
• Able to enforce standards without creating friction
• Strong communicator who can operate across reps, managers, and leadership
• Thrives in fast-moving, ambiguous environments

This role is foundational to scaling sales without breaking execution
. Hiring more reps only works if the system behind them is bulletproof. You’ll help design and run the operating system for a repeatable, high-performing sales org. Your work will directly impact revenue growth, forecasting accuracy, and team performance.

• We’re transforming one of the most broken industries (housing) into something fundamentally better
• Work directly with senior leaders and operators building at scale
• AI is embedded in how we operate and how we sell
• Competitive compensation, equity, and benefits
• High ownership, real impact, and clear growth paths