Senior Analyst, Casino Marketing Technical Operations

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida, Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

• Owns and supports complex casino marketing processes and systems, ensuring successful execution from upstream data inputs through downstream shipboard and partner outputs.
• Review, validate, and maintain SAS programs, SQL logic, data feeds, and related dependencies that power offer generation, guest segmentation, and operational delivery.
• Provide analytical support related to casino guest performance, campaign execution, and operational trends as needed to inform decision‑making.
• Act as a primary technical point of contact between Casino Marketing and internal technology partners, including IT, Data Warehouse (DWH), Business Intelligence (BI), and shipboard technology teams.
• Translate business objectives into clear technical requirements, participate in design discussions, and ensure implementations align with operational and data standards.
• Communicate technical concepts, dependencies, and risks clearly to non‑technical stakeholders.
• Investigate, troubleshoot, and resolve system and data issues impacting casino marketing operations.
• Read and analyze complex code bases, job dependencies, logs, and data tables to identify root causes and coordinate resolution.
• Perform user acceptance testing (UAT), validate fixes, and ensure system stability post‑deployment.
• Review existing casino marketing processes to identify inefficiencies, risks, and opportunities for optimization.
• Partner with IT to improve automation, streamline workflows, reduce manual intervention, and enhance the reliability of recurring jobs and data transfers across shoreside and shipboard environments.
• Create and maintain process documentation, data flow diagrams, and technical references to support knowledge transfer and continuity.
• Performs other duties as assigned.

• Business Administration, Analytics, Information Systems, Computer Science, Statistics, Engineering, or a related quantitative or technical field required.
• Master’s degree in Analytics, Information Systems, Business, or a related technical field preferred.
• Advanced proficiency in SAS and SQL, with the ability to read, debug, and modify existing code required.
• Experience working with complex data pipelines, batch processes, and enterprise data warehouse environments required.
• Familiarity with shell scripting, file transfer mechanisms (e.g., MFT/SFTP), and job scheduling strongly preferred.
• 5+ years of experience supporting complex analytical or operational systems, preferably in a highly technical or data‑driven environment.
• Demonstrated ability to quickly learn and support legacy systems and undocumented processes.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off:
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All…