PC Technician

The position of PC Technician operates as a member of the MIS Department and follows the objectives established by the Director of Information Technology. The PC Technician’s role is to support and maintain LMC in-house computer systems, desktops, servers and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware/software and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.

Strong knowledge of Microsoft Office, Active Dictionary, Citrix, VMware, and Internet applications. Ability to assist with administration of a 1,000+ node network including Cisco firewalls, routers, and switches. Ability to support networked printers and photocopiers and working knowledge of current communications devices and protocols, server and desktop technologies. Ability to manage multiple projects, activities and tasks simultaneously. Must demonstrate proficiency in various technology related hardware and software specific to the organization.

Strong team player with the ability to multi task and work independently as needed. Strong verbal and written communication skills. Demonstrated analytical, organizational, interpersonal, and creativity skills in providing necessary support of the Information Technology Systems.

At least two (2) years experience as a PC Technician supporting both software and hardware functions.

Bachelor of Science, Computer Science or Management Information Systems is preferred.

Fluent in English and Spanish required.