Sr. Project Associate

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The Royal Caribbean Group's Global Ecommerce Team has an exciting career opportunity for a full-time Sr Analyst, Market Planning and Analysis reporting to the Sr. Manager, Program Delivery

The position is onsite and based in Miami, Florida.

Position Summary:

The Sr. Project Associate assists in the planning, execution, monitoring, completion, and maintenance of deliverables that involves all CRM, Audience Strategy, and analytics projects. The candidate must have incredible organizational skills, relationship building, prioritization handling, people and customer management along with the ability to collaborate effectively with developers, data experts and technical leads in the team. This role is part of the Global E-commerce Analytics & BI team working under the guidance of the Manager, Project Delivery.

Essential Duties and Responsibilities:

• Manage projects from conception to completion by facilitating the teams scheduling, coordination, assignment of tasks with the guidance of the technical leads, develop timelines and manage risks
• Plans and coordinate project teams to scope, plan or resolve project related issues
• Coordinate daily tasks, review progress and effectively manage and monitor shifting priorities and competing projects
• Enable close cooperation across all roles and functions
• Facilitates sessions across various departments to understand and define project requirements
• Effectively prepare and communicate project status reports regarding project milestones, deliverables, considerations, and risks to key stakeholders
• Maintain and archive all project related documentation
• Possess and demonstrate the agility to evaluate, reassess, reflect, and lead teams in the event of project direction changes
• Resolves any impediments throughout the project lifecycle
• Provide continuous feedback to project members and input during daily stand ups, planning sessions, backlog management, and retrospective ceremonies
• Facilitate project team and vendor meetings for the resolution of project related issues
• Build and maintain relationships with team members, key stakeholders and/or external contacts (vendors, etc.)
• Building a trusting and safe work environment where problems can be raised without fear of blame, retribution, or judgement
• Proactively monitor and assess team health and project needs

Qualifications, Knowledge and Skills:

• Advanced organizational, planning and time management skills
• Excellent interpersonal skills
• Experience working in cross-functional, multi-dimensional teams and projects
• Experience in managing multiple teams and their respective priorities
• Experience in leading and guiding teams
• Experience in vendor engagement related to project delivery
• Adapt to change and constantly improve
• Research, analytical, and problem-solving skills
• Excellent in verbal and written communication with all levels within an organization
• Understands how to communicate difficult or sensitive information tactfully
• Ability to work in a fast-paced environment

Bachelor's degree in Business Administration, Project Management, or a related field; PMP or equivalent certification preferred.

• 3+ years of project management experience
• Strong proficiency in project management software (e.g., Jira, Trello, Asana).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving abilities.

Power Skills:

• Action Oriented
• Collaborates Effectively
• Communicates Effectively
• Drives Results
• Situational Adaptability

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.