Delivery Manager

Availability to Travel 2 weeks / month to the Guyana.

We are seeking a highly skilled Salesforce Technical Delivery Manager to lead the successful execution of Salesforce-based projects across multiple business units and industries. This individual will play a pivotal role in bridging the gap between business needs, technical architecture, and agile execution, ensuring outcomes are delivered on time, on budget, and aligned with business goals
.

The ideal candidate will have deep Salesforce platform expertise
, excellent people leadership skills, and experience managing delivery under structured execution models like KITE. This role includes direct management of technical delivery teams and requires client-facing maturity.

• Own the end-to-end technical delivery of Salesforce initiatives.
• Translate business and functional requirements into detailed technical specifications.
• Apply and enforce Salesforce best practices and maintain scalable, secure, and high-performing solutions.
• Drive implementation across custom development (Apex, LWC, Flows) and declarative features.

• Lead delivery through all KITE framework phases:
  Planning, Kickoff, Requirements, Design, Build, Test, Deploy.
• Ensure alignment to Agile ceremonies such as Planning, Refinement, Stand-ups, Demos, and Retrospectives.
• Track and report on sprint velocity, resource capacity, risk mitigation, and milestone attainment.
• Manage project governance and enforce Definition of Ready / Definition of Done standards.

• Manage and mentor direct reports including Developers, Architects, and Admins.
• Conduct performance reviews, provide coaching, and support skill development.
• Act as the technical liaison with internal stakeholders and external clients.
• Support staffing decisions and role allocation within delivery squads.

• Work closely with product, operations, and marketing teams to ensure technical alignment with business needs.
• Collaborate with Salesforce BAs and functional consultants to validate requirements and maintain traceability.
• Engage with third-party vendors and system integrators when applicable.

• Oversee integrations between Salesforce and external systems using APIs, middleware (e.g., Mulesoft), and connectors.
• Maintain source control, deployment pipelines, and configuration documentation.
• Support Salesforce environment strategy across Dev, QA, UAT, and Production.

• 5+ years of experience in Salesforce platform delivery
  , including custom development and solution design.
• Proven experience managing technical Salesforce projects in a client-facing or cross-functional environment
  .
• Deep knowledge of Salesforce architecture, security model, and data management
  .
• Hands‑on experience with Apex, Lightning Components (LWC), Flows, and Salesforce APIs is a strong plus.
• Familiarity with Agile project management tools such as Jira, Confluence, and Azure Dev Ops.
• Salesforce certifications such as Platform App Builder, Developer I/II, Application Architect, or System Architect are preferred.
• Exceptional written and verbal communication skills, with the ability to engage with both technical and non-technical audiences.