Senior Director, Software Engineering

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Senior Director, Software Engineering leads the technical strategy and execution of Chen Med’s software engineering efforts. This role collaborates with senior and executive leadership and key business stakeholders to develop technology solutions that fit and grow the business including enabling better health for low‑income seniors. The incumbent provides architectural, procedural, cultural and people leadership across several interdependent engineering/developer and architecture teams with a focus on constant improvement of engineering velocity, quality, security, and technical architecture maturation.

• Leads strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development and deployment of all services.
• Identifies opportunities and risks for delivering the business’ IT infrastructure, including identification of competitive services, opportunities for innovation and assessment of marketplace obstacles and technical hurdles to the business’ success.
• Partners with key leadership stakeholders to assess and recommend technologies that build and support organizational business needs.
• Discovers and implements new technologies that yield competitive advantage.
• Manages system infrastructure to ensure functionality and efficiency.
• Builds quality assurance and data protection processes.
• Monitors KPIs and IT budgets to assess technological performance.
• Utilizes feedback to implement/execute necessary technology improvements and adjustments.
• Communicates technology strategies to executive leaders, partners and business stakeholders.
• Participate as a member of the senior management team to direct development and execution of an enterprise‑wide information security plan that protects the confidentiality, integrity and availability of the company’s data and servers.
• Operate a formal performance management framework to ensure constant improvement of the team.
• Create, execute, and maintain a multi‑year technology strategy that ensures software products remain competitive, cost effective, serviceable, and modern.

• Manages all software development, architecture, and QA teams for in‑house clinical applications through application development and QA managers.
• Collaborates and provides guidance for COTS solution integrations.
• Is responsible for maturing the databases for clinical applications.
• Conceptualizes, designs, builds, tests, implements, and evaluates cutting‑edge, state‑of‑the‑art IT technology solutions to real world problems.
• Identifies and develops technology platforms which support infrastructure development, including performance, scalability, security, and manageability.
• Manages the IT architecture team(s) in characterizing and advancing technology‑driven opportunities that parallel industry best practices.
• Develops and presents architecture, design and technology choices to internal/external stakeholders.
• Leads and conducts code review sessions to ensure high quality software.
• Learns new technologies, standards, and applications; keeps current with technology developments.
• Leads in all stages of software development, including planning, implementation, testing, documentation, and release.
• Liaises as an industry thought leader; shares the company’s growth story as one of the top healthcare SaaS, data‑driven and cloud deployed companies in the Medicare space.
• Works directly on production applications and systems with development teams across several existing technology frameworks (architectures).
• Ensures all key technical decisions and trade‑offs are well documented.
• Aligns architectures with key objectives to meet business and product goals and value targets.
• Formulates and redefines…