DGB Americas US Digital Manager

Reporting to: Head of Media, Digital & CRM

We are looking for a high-impact,
ambitious leader with a "can-do" attitude to spearhead our digital presence within the US market. As the Digital Manager for Tier 1 Retailers (Sephora, Ulta, Macy’s), you will transition from tactical oversight to Strategic Market Leadership
. You will own the end-to-end digital ecosystem, driving high-conversion strategies, along with Sales and Paid Media teams, to ensure Dolce&Gabbana Beauty maintains a superior competitive edge. This is a role for a self-starter who thrives on challenges and is eager to redefine e-commerce excellence in the prestige beauty space and grow within the company.

• Primary Point of Contact: Serve as the strategic reference point for the Global team and regional distributors across US for all digital business opportunities.
• Guardian of Execution: Own the digital retro planning and delivery calendar, ensuring all product launches are executed flawlessly and on schedule.
• Content Lifecycle Management: Oversee the deployment of content for retailer websites (PDPs, Brand Rooms), ensuring perfect synchronization with sales and media calendars and respect of Global Guidelines.
• Innovation Projects: Work closely with Retailers and Sales to spearhead projects focused on UX and conversion, including Ratings & Reviews, virtual try-ons, guided selling tools, and enriched product pages.
• Digital Development: Create a "Best-In-Class" approach for Tier 1 Retailers to ensure optimization of UX on retailer’s websites (PDPs, Brand Rooms, Search etc.).
• Market Intelligence: Conduct regular deep-dives into competitor performance and best-in-class digital trends to identify white-space growth opportunities.
• Visibility Tracking: Audit organic and paid visibility given to launches by retailers to assess ROI and e-commerce penetration, collaborating closely with Digital Sales and Paid Media teams.
• Full-Funnel Experimentation: Drive a culture of testing and learning to optimize the user journey in collaboration with Digital Sales and Paid Media teams.
• Cross-Functional Leadership: Partner with Sales, Paid Media, PR, CRM, and Trade teams to ensure a unified "360-degree" digital approach for every campaign.

• Direct Supervision: Lead, mentor, and develop a high-performing team, including a Digital Coordinator who will be focused on Tier 2 Retailers.
• Culture of Excellence: Foster a resilient, proactive team environment focused on professional growth and high-standard execution.

• Experience:
  Minimum of 5 years in Digital Marketing or E-commerce, ideally within the luxury, cosmetics, or fragrance industry and ideally with team management expertise.
• Education: Bachelor’s degree, ideally in Business, Digital Marketing, or Communication (Master’s degree is a plus).
• Technical Proficiency: Strong knowledge of Digital Merchandising and Digital Sales;
  prior experience also in a dedicated E-commerce Sales role is a significant plus.
• Platforms: knowledge of Syndigo, Bazaarvoice, Home Tester Club , Adobe Suite (Photoshop, Indesign and Illustrator) is a PLUS.
• Organizational Excellence: Exceptional organizational skills with the proven ability to manage multiple complex projects simultaneously while maintaining rigorous attention to detail.
• A proactive, "can-do" attitude is essential. We need a candidate who is a resilient problem-solver, open to rapid challenges, and possesses the ambition to grow into a senior leadership role and a vision for the long-term development of the department.
• Strategic Abilities: High capacity for data synthesis and analysis, combined with a passion for the beauty market and an understanding of its specific online retailer’s dynamics.