Learning Specialist

Job Title:

Learning Specialist

Banesco USA is seeking a Learning Specialist for our Human Capital business unit.

Primary

Job Duties:

* Serve as the primary point of contact and subject matter expert for the Learning Management System (LMS), providing technical support to colleagues and resolving system issues.

* Responsible for uploading, assigning, and tracking mandatory compliance training across the organization.

* Generate and analyze detailed reports for compliance and leadership to ensure 100% adherence to regulatory training requirements.

* Responsible for the management of the external training process which includes but is not limited to tuition reimbursement, external specialized training, etc.

* Create engaging training content and comprehensive user guides to facilitate on-the-job efficiency and the upskilling of new hires.

* Deliver training sessions through both virtual platforms and in-person workshops, ensuring a positive learning experience for all participants.

* Work closely with different business units to identify needs and deliver refresher training on specific departmental processes and technology.

* Proactively learn and master new internal technologies to effectively teach and support staff during system updates or migrations.

* Plan and organize training sessions, including scheduling, participant communication, and resource allocation.

* Performs other functions and/or duties as assigned by the Learning & Development Manager.

Job Requirements:

* Education:

Bachelor's Degree in a relevant field or equivalent work experience.

* Experience:

1 - 3 years of experience in LMS administration and a background in delivering technical or process-based training.

* Technical Aptitude: A strong comfort level with learning new technologies quickly and the ability to translate technical steps into easy-to-follow user guides.

* Communication:
Strong verbal and written communication skills, with the ability to facilitate training to audiences at all levels of the organization.

* Organization:
Strong attention to detail and accuracy, particularly regarding compliance reporting and data management.

* Adaptability:
Ability to work and complete tasks producing high-quality results within a fast-paced environment.

* Software Proficiency:
Advanced computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).

Benefits:

Paid Time-Off, Tuition Reimbursement, Paid Parental Leave, Medical, Dental, Vision, 401k Match, and Life, Supplemental Insurances, and Short-Term & Long-Term Disability benefits.

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