IT Solution Architect

Essential Duties and Responsibilities

• Responsible for the architectural integrity of the program and maintaining the enterprise vision of the solution from a technical and business perspective.

Find balanced solutions that satisfy both business and technical requirements.

• Responsible for the business / technical solution and guiding what should be done within the program to ensure alignment with the enterprise strategy.
• Provide technical design, prototype development, and support to program management in the initiation, design, development, implementation, maintenance and management of service- based enterprise architecture.
• Lead enterprise architecture analysis, evaluation, design, integration, documentation, and development.

Mediate between competing priorities or technical disagreements.

• Participate in technical working sessions and gather input from SMEs.
• Work with internal and external teams to incorporate domain-specific capabilities and competencies into solution designs.
• Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints.

Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.

• Work directly with customers to understand their needs and design tailored solutions.

Build trust and credibility through consistent delivery and transparency.

• Help guide teams through technology transitions.

Support training and adoption efforts to ensure successful implementation.

• Communicate and collaborate both internal and external to the organization, which includes stakeholders, clients, SMEs, vendors and various teams.
• Provide guidance, coaching, and training to technical employees across the company.
• Delegate and review work of junior technical professionals.

• Bridge the gap between business requirements and the implementation of technology solutions.
• Responsible for creating and documenting the overall technical vision for an end-to-end business solution that includes all internal and external integration partners.
• Documenting and sharing best practice knowledge for new solutions and advocating for process improvements.
• Reviewing and validating and providing feedback solutions designs from other team members.
• Architecting solutions that are dynamic and robust for long-term vision and which emphasize reusability and configuration and minimize customization.

• Work closely with the Business Solution Group (BSG) to understand the scope of the RFP.
• Actively participate in solutioning sessions hosted by the BSG as a subject matter expert.
• Work with other solution partners to define the high-level interface requirements.
• Identify any areas of ambiguity in the RFP and seek clarity by formulating questions for the State and other solution partners.
• Identify gaps in capabilities and work with service delivery team to define cost effective solutions.
• Create high level solution context diagrams.
• Document high level business flows, use cases & user journeys.
• Manage the process of collecting high level Service delivery solution estimates.
• Define and validate high level assumptions.
• Define solutions in a manner that allows service delivery to validate cost estimates and timeline projections previously provided.

• Meet with the project team during JAD sessions to identify the business needs.
• Work with the project team to understand the full scope of end-to-end business processes that will be supported with the system implementation.
• Work with the project team to document "To-Be" end to end business process flows.
• Perform gap analysis on the business process needs and current system functionality.
• Identify what can be configured and what must be customized for the project.
• Break out business process flows into demonstrable milestones.
• Document epics and features in JIRA for each business process and milestone.
• Work with the service delivery teams to create high level JIRA tickets (shell user stories) for each work item that needs to be completed to enable the milestone functionality.
• Hand off the feature…