More jobs:
IT Retail Field Tech
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-03-12
Listing for:
Harvey Nash
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
Must have:
Spanish is hugely required
Role: IT Retail Field Tech
Location:
Miami, Florida (Onsite)
Duration:
Direct Hire
- Provide first point of contact for support issues at all stores.
- Able to travel daily between stores.
- Elevate complex issues/problems to appropriate team members.
- Troubleshoot and correct problems on site.
- Perform scheduled hardware and/or software installations.
- Assist stores with:
- Desktop applications, maintenance, and troubleshooting.
- Network equipment installation and troubleshooting (routers, switches, access points).
- Software installation and troubleshooting (SAP application, MS Office, Up‑shop scale system, Windows, etc.).
- Configure and/or troubleshoot Zebra handhelds, network and label printers.
- Work to gather information, or resolve issue independently or collaboratively.
- Quickly learn and retain relevant system knowledge.
- Respond to customer inquiries and problem solving in a professional and effective manner.
- Provide feedback to manager regarding service failures or customer concerns.
A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.
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