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Senior Help Desk Technician II — ITIL-Driven Enterprise

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Technician II — ITIL-Driven Enterprise Support
A government service provider in Miami is seeking a Senior Help Desk Technician to provide Level 1 & 2 support to senior management, attorneys, and other staff. Ideal candidates will have experience in troubleshooting hardware/software, managing user accounts, and providing user training. The role is integral to enhancing government services with a focus on quality and professionalism. Competitive benefits including health, dental, vision, and a 401k plan are offered.
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Position Requirements
10+ Years work experience
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