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Service and Support Analyst - Oracle POS
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-03-12
Listing for:
Transcend Softech LLC
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Core Responsibilities:
Configure and troubleshoot POS workstations onsite
- Understand full register setup (CPU, monitor, scale, scanner, cash drawer, printer, card reader, badge reader).
- Trace and correctly reconnect cables (serial/COM/peripherals).
- Replace or swap hardware cleanly without creating new issues.
- Identify root cause (hardware vs configuration vs transaction issue).
- Avoid unnecessary disassembly.
- Think logically through troubleshooting steps without needing a script.
- After any change, test:
- Sale transactions
- Credit card processing
- Badge/employee charges
- Peripheral functionality (drawer, scale, printer, etc.)
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