Senior Product Manager – SaaS Platform Architecture

Senior Product Manager – SaaS Platform Architecture & Experience Travel Requirements

20% including international

We are seeking a Senior Product Manager – SaaS Platform Architecture & Experience to lead the evolution of Insight DXP into a world‑class, enterprise‑grade platform. This is a "Platform-as-a-Product" role. You are the architect of the internal and external developer experience. You will be responsible for turning complex technical components into a seamless, self‑service management console while ensuring the underlying infrastructure is secure, scalable, and high‑performance.

You bridge the gap between "it works" and "it’s a world‑class product," ensuring our partners and vertical teams can build at speed on a bulletproof foundation.

• Leading the "Self‑Service" Strategy:
  Transforming internal technical tools into an intuitive, no‑code Management Console that allows partners and clients to configure their own back‑office workflows.
• Guarding Platform Integrity:
  Owning the roadmap for enterprise‑grade requirements, including scalability, sub‑second latency, and global security compliance (SOC2, HIPAA, GDPR).
• Defining the Developer Experience (DX):
  Overseeing the API strategy, webhooks, and documentation to ensure the platform is highly interoperable with external enterprise systems (ERPs, CRMs).
• Driving Platform Velocity:
  Collaborating with Engineering to build reusable "Lego blocks" that allow our internal Solutions PMs to launch new industry plays (Claims, Loans, etc.) in record time.
• Proving Platform Value:
  Developing internal analytics dashboards that track processing costs, ROI, and system health for executive‑level reporting.

• BS required (Engineering or CS preferred); MBA highly desired.
• 3–5 years of experience as a PM for a global SaaS platform, with a focus on Platform‑as‑a‑Service (PaaS) or infrastructure.
• Proven experience with end‑to‑end product delivery, specifically managing the trade‑offs between feature velocity and system hardening.
• Demonstrated ability to own a technical roadmap and advocate for infrastructure excellence in a fast‑paced environment.
• Experience with Developer‑centric platforms and a deep understanding of API‑first product strategies.

Reasonably expected salary range: $ - $

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.