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IT Consultant IT Project Manager

Director, AI-First Customer Operations

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Scribd, Inc.
Full Time position
Listed on 2026-04-23
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading digital content platform is seeking an experienced Director of Customer Operations in Miami to define and execute the strategy for Customer Operations. This role focuses on building high-performing teams and leveraging AI to enhance customer engagement. Candidates should have 10+ years in customer operations and a proven ability to lead technological transformations. The position includes a comprehensive compensation package with competitive pay and benefits.
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