Multimedia Technical Support

Job Title:

Multimedia Technical Support Specialist

Location: Miami, FL (Downtown)

Job Type: Full-Time

A well-established and growing professional services firm is seeking a Multimedia Technical Support Specialist to join its Miami office. This role is ideal for a creative and technically skilled professional who thrives in a fast-paced environment and enjoys supporting high-impact presentations, including litigation and client-facing events.

• Provide courtroom (“hot seat”) support during trials, arbitrations, mediations, hearings, and client meetings
• Create and design graphics and presentations (charts, floor plans, site plans) using PowerPoint and Adobe tools
• Set up, test, and support AV equipment and presentation software in conference rooms, courtrooms, off‑site locations, and virtual environments
• Configure, manage, and maintain video conferencing platforms and AV systems
• Record, edit, and produce video content, including clips and DVD materials with menus and labels
• Convert and format images, documents, and multimedia files as needed
• Develop interactive multimedia training materials
• Evaluate and recommend trial presentation software, AV tools, and design enhancements
• Stay current on litigation technology and AV trends
• Collaborate with IT staff to troubleshoot issues and support firm-wide initiatives

• Strong troubleshooting skills for hardware, software, and AV systems
• Excellent organizational and multitasking abilities in a fast-paced environment
• Strong communication and customer service skills with the ability to support all levels of staff
• Ability to work independently and under pressure with multiple deadlines
• Flexible schedule with willingness to travel and work overtime, including weekends when needed
• Ability to lift up to 65 lbs (equipment setup and transport)

• Adobe Creative Suite (Photoshop) – advanced proficiency required
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Trial presentation software (Trial Director, OnCue)
• Multimedia formats and audio/video editing tools
• Video conferencing platforms (Zoom, Web Ex, Microsoft Teams, Skype)
• AV equipment setup and support

• iManage / File Site experience
• Experience in a legal or professional services environment

• Associate’s or technical degree in Computer Science, Audio Visual, or related field preferred

• Competitive compensation
• Comprehensive benefits package
• Opportunity to work on high-visibility projects
• Collaborative and professional work environment
• Career growth potential