Business Systems Administrator

Crexi is reimagining commercial real estate with an AI-powered platform built to deliver smarter, more efficient solutions at every stage of the deal lifecycle. From real-time data and market insights generated by Crexi Intelligence, to targeted property marketing and seamless deal management through Crexi PRO, and a transparent, time-bound bidding experience with Crexi Auction— Crexi enables users to evaluate opportunities, maximize exposure, and close with speed and confidence.

To date, Crexi has facilitated over $1 trillion in transactions, 8.6 billion square feet leased, and supports a growing community of more than 2 million monthly active users.

Crexi’s mission is to catalyze the next generation of commercial real estate through three core pillars:

Access, Innovation, and Connection. Crexi’s platform democratizes CRE by providing unprecedented access to market insights and opportunities, accelerates CRE deal making with purpose-built technology that enhances speed and transparency; and empowers CRE professionals with a centralized platform designed for real-time collaboration and success.

The Business Systems Administrator supports and maintains Crexi's go-to-market technology stack, with Salesforce CRM as the primary platform. This role is responsible for system configuration and administration, data integrity, integration support, reporting, and cross-functional systems execution. Working closely with Sales, Customer Success, Marketing, and Revenue Operations, the Business Systems Administrator ensures that GTM systems are reliable, accurate, and efficient in support of business operations.

• Manages day-to-day administration of Salesforce CRM, including configuration, customization, user management, automation, and troubleshooting.
• Administers and maintains connected GTM platforms including Outreach, Gong, and other sales engagement or revenue intelligence tools.
• Supports and troubleshoots integrations between Salesforce and third-party systems, ensuring reliable and accurate data flows.
• Manages day-to-day ETL tasks and data pipeline tooling to support timely and consistent movement of data across the GTM stack.
• Collaborates with Engineering and Revenue Operations to support custom backend integrations and system development initiatives.
• Maintains data governance standards, including deduplication processes, field mapping conventions, and data hygiene best practices as established by Rev Ops leadership.
• Builds and maintains custom reports and dashboards in Salesforce and connected platforms to deliver actionable insights to Rev Ops and GTM stakeholders.
• Collaborates with cross-functional stakeholders to gather business requirements and translate them into practical system solutions.
• Supports planning and execution for system upgrades, new tool rollouts, and cross-platform integration projects.
• Administers AI and automation tooling within the revenue technology ecosystem in support of Rev Ops initiatives.
• Monitors the lead-to-cash process to ensure systems accurately capture and track the full revenue lifecycle.
• Maintains detailed documentation related to system configurations, integrations, processes, and change management activities.
• Provides regular updates to Revenue Operations leadership on system performance, data trends, and ongoing initiatives.
• Performs other duties as assigned.

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• 3–5 years of hands-on experience as a Salesforce Administrator or in a Revenue/Business Systems role, with demonstrated experience supporting a broader GTM tech stack.
• Salesforce Administrator (ADM 201) certification required;
  Advanced Admin or Platform App Builder certifications are a strong plus.
• Experience administering GTM platforms such as Outreach, Gong, Clari, Zoom Info, or comparable tools.
• Familiarity with APIs, native connectors, and ETL/data pipeline tooling to maintain clean, reliable data flows across systems.
• Experience following data governance practices, including deduplication, field mapping, and hygiene standards.
• Knowledge of commercial real estate operations is…